Refund Policy

Last updated: September 2026

We want you and your speller(s) to be happy with your lessons. This policy explains cancellations and refunds. Subscriptions are handled by our Merchant of Record, Paddle.com, who process any refunds on our behalf.

Cancel any time

You can cancel your subscription whenever you like, using the manage/cancel link in your emails or by contacting us. Cancelling stops all future payments, and you keep access to the lessons for the period you've already paid for. There is no cancellation fee.

Refunds

If you're not happy, please get in touch within 14 days of a payment and we'll be glad to arrange a refund of that payment. Because lessons are digital and delivered right away, refunds outside this window are at our discretion - but we're reasonable people, so if something's gone wrong, just tell us.

How to request a refund

Email [email protected] with the email address you subscribed with, and we'll help. Refunds are returned to your original payment method via Paddle.

Contact

Any questions about cancellations or refunds? Email [email protected].